Effective Date: May 22, 2026

Welcome to JewelSri (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.jewelsri.com) and purchase our fashion and artificial jewelry products.

Please read this privacy policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include the following:

• Personal Details: Name, email address, phone number, shipping address, and billing address.
• Account Information: Usernames, passwords, and other similar security information used to create an account.
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Automated Information: IP address, browser type, device characteristics, operating system, and data on how you interact with our website collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes, including:

• Fulfilling Orders: To process your transactions, arrange for shipping, and provide you with invoices and order confirmations.
• Customer Support: To communicate with you regarding your order, respond to inquiries, and solve any potential issues.
• Marketing and Promotions: To send you promotional emails, offers, and updates about new jewelry collections (you can opt-out at any time).
• Improving Our Website: To analyze usage trends and improve the user experience on our platform.

3. Third-Party Service Providers

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Key third-party integrations include:

• Payment Processing: We use Razorpay to process payments securely. We do not store your full credit/debit card numbers or UPI PINs on our servers. Your payment data is handled directly by Razorpay in accordance with their strict security standards and privacy policies.
• Shipping and Logistics: We partner with Shiprocket to deliver your orders. Your name, phone number, and shipping address will be shared with Shiprocket and their courier partners strictly for the purpose of delivering your packages and providing tracking updates.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the JewelSri website may become inaccessible or not function properly.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data.
• The right to request rectification or erasure of your personal data.
• The right to restrict or object to the processing of your personal data.

To exercise any of these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this policy.

9. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Janjgir-Champa, Chhattisgarh, India.

10. Contact Us

If you have questions or comments about this policy, or if you would like to update or delete your information, you can contact us at:

JewelSri
Kharod, 495556
Chhattisgarh
India
Email: [email protected]
Phone: +91 6267669632